We encourage all our customers to work with us to develop a personal support plan. Our expert support workers help each customer to decide what support they need and to identify their own goals, objectives or strengths. This information is put into a support plan.

Outcome areas

Here are some typical outcome areas that customers work towards.

Customers then record their own progress until each outcome, or objective, is met. We also work with customers to identify strengths and, where appropriate, we work with carers and other partners such as social services.

Providing Affordable and Supportive Accommodation