You can send us a maintenance request on the form below. If the problem is urgent or a safety issue, then you should always call us immediately on xxx xxx xxx
Please provide a detailed description of the problem and your contact phone number and email address in the contact form below.
Click here to view our Maintenance and Repair Policy
Emergency repairs – Made safe or resolved within 24 hours
This dedicated line is manned by a Green Park representative who will handle the repair from start to finish and allocate the repair to the most appropriate maintenance team.
The tenant is contacted back within a 4 hour time period to advise of a time slot and action that will be taken to remedy the repair. If the tenant cannot be contacted, depending on the severity of the repair, (gas or water leak for example), we will gain emergency access to carry out the repair. We will ensure that a consent form for such actions is signed by the tenant the day they move into the property.