repairsandmaintenance

You can send us a maintenance request on the form below.  If the problem is urgent or a safety issue, then you should always call us immediately on 07375 766 095

Please provide a detailed description of the problem and your contact phone number and email address in the contact form below.

Click here to view our Maintenance and Repair Policy

Emergency repairs – Made safe or resolved within 24 hours

This dedicated line is manned by a Green Park  representative who will handle the repair from start to finish and allocate the repair to the most appropriate maintenance team.

The tenant is contacted back within a 4 hour time period to advise of a time slot and action that will be taken to remedy the repair. If the tenant cannot be contacted, depending on the severity of the repair, (gas or water leak for example), we will gain emergency access to carry out the repair. We will ensure that a consent form for such actions is signed by the tenant the day they move into the property.

Urgent Repairs
Resolved within
7 working days

Routine Repairs
Resolved within
28 days

Once a repair has been reported, a member of Green Park’s maintenance team will inspect the property to assess the repair. A time and date will be booked with the tenant for the remedial work to be completed.

Access arrangements are made with the tenant via the following methods:

  • 1st Telephone
  • 2nd Via Text
  • 3rd Via Letter

Following all repairs a representative of Green Park will arrange to inspect the property again in order to confirm work has been completed to a satisfactory standard.

Contact Form

Contact Details

Please contact us for for further information.
Our friendly staff are always available to help answer any questions you may have.

Keep in touch:

Helen House, 214-218 High Road London, England, N15 4NP
0207 125 22 66

We understand that exceptional management is the key to making any property investment successful.